Case Study

 

Enterprise Europe Network Ireland


Supporting European consortia to succeed in delivering an efficient business and innovation network.

The Enterprise Europe Network services in Ireland are delivered by several different economic development agencies, with each agency historically using their own in-house systems to recorded data and client interactions. They are also tasked with covering a vast and varied business landscape in Ireland. In order for the service to be able to succeed and work efficiently, they needed to be connected.
 
Since 2009, Targeting Innovation has worked with Enterprise Europe Ireland enabling them to surpass their targets, securing future services and further funding.
 
The AstraNet® system is an integrated solution specifically designed for the successful management of complex, multi-partner innovation programmes and projects. The system was tailored to meet the needs of the consortium providing them with not only a public website but also a cloud based client relationship management (CRM) system. This holds the details of the consortium’s interactions with customers from marketing activity, enquiries, account management, handling customer responses and so on, in a courteous, timely and responsive manner. The site offers staff remote access via a single sign-on, a responsive design and cross-platform support as well as comprehensive reporting capabilities. 
 
EEN Ireland Testimonial
 
"With the introduction of a new Network in 2008, the Irish consortium of the Enterprise Europe Network, needed a project management team to develop our website within a short time frame and with a thorough knowledge of how the new Network operated.  We  found the right solution in Targeting Innovation.  They met with us on several occasions and developed an interactive and informative frontend website.  Their web solution also offers an effective timesheet and reporting facility through its admin back office which is crucial for our Reporting requirements to Brussels.  The content management system for uploading new content is a straightforward, easy to use system which requires minimal experience by the user.  Throughout the processes Targeting Innovation provided excellent support which they continue to do and any query is answered within a very short time frame.  
We would recommend them highly and will continue to work with them."
 
Jan Gerritsen
EU Programme Manager - Enterprise Europe Network Ireland